Terms of Use

Last updated: October 2026

1. About HOLESA

HOLESA is an independent community platform. It is not a police, emergency or government service. In an emergency, call 10111 or 112. Community reports are not official crime statistics.

2. Who may use it

You must be 18 or older, or have a parent or guardian’s consent. You must give accurate registration details.

3. What you may post

Honest, first-hand reports of incidents, scams, potholes and community problems.
Information that is relevant to community safety.

4. What you may not post

Names, photos, addresses or other identifying details of suspects or private individuals.
Defamatory, false or unverified claims presented as fact, or rumours.
Hate speech, threats, harassment, or content that incites violence or vigilantism.
Graphic or shocking images of injuries or victims.
Political campaigning, spam or advertising outside the Local Hub.
Content that infringes someone else’s copyright or privacy.

5. Moderation

Reports are reviewed by people and labelled with their status. We may edit labels, hide or remove any content, and suspend accounts that break these terms. Anyone can flag a report; we review flags within 2 working days.

6. Your content

You keep ownership of what you post, but give HOLESA a non-exclusive, royalty-free licence to display it on the platform and in safety summaries. Reporters are never named publicly.

7. Businesses and sponsors

Local Hub listings are free. Sponsorship is voluntary and never buys verification, favourable reporting or the removal of reports.

8. No guarantee

We work to keep information accurate, but HOLESA is provided "as is". Do not rely on it as your only source of safety information. To the extent the law allows, HOLESA is not liable for loss arising from use of the platform.

9. Law

These terms are governed by the laws of the Republic of South Africa.

10. Contact

info@holesa.co.za

Questions: info@holesa.co.za. Emergency: 10111 / 112.